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From : Leo V. Mironoff                     2:5020/293      29 Nov 99  21:58:22
Subj : 4hf                                                                     
--------------------------------------------------------------------------------
From: Sklyanina, Tatiana
Sent: Monday, November 15, 1999 5:24 PM
Subject: Soap

It is long but worth to read...

The following letters are taken from the actual incident between a London hotel
and one of it's guests. The hotel ended up with submitting the letters to the
London Sunday Times:

Dear Maid,

Please do not leave any more of those little bars of soap in my bathroom, since
I have brought my own bath-sized Dial. Please remove the six unopened little
bars from the shelf under the medicine chest and another three in shower soap
dish. They are in my way.

Thank you,
S. Berman

Dear Room 365,

I'm not your regular maid. She will be back tomorrow, Thursday, from her day
off. I took the 3 hotel soaps out of the shower soap dish as you requested.
The 6 bars on your shelf I took out of your way and put on top of your Kleenex
dispenser in case you should change your mind. This leaves only the 3 bars I
left today which my instructions from the management is to leave 3 soaps daily.
I hope this is satisfactory.

Kathy,
Relief Maid

Dear Maid - I hope you are my regular maid.

Apparently Kathy did not tell you about my note to her concerning the little
bars of soap. When I got back to my room this evening I found you have added 3
little Camays to the shelf under my medicine cabinet.
I am going to be here in the hotel for two weeks and have brought my own
bath-sized Dial so I won't need those 6 little Camays which are on the shelf.
They are on my way when shaving, brushing teeth, etc.
Please remove them.

S. Berman

Dear Mr. Berman,

My day off was last Wed. so the relief maid left 3 hotel soaps which are
instructed by the management. I took the 6 soaps which are in your way on the
shelf and put them in the soap dish where your Dial was. I put the Dial in the
medicine cabinet for your convenience. I  did not remove the 3 complimentary
soaps which are always placed inside the medicine cabinet for all new check-ins
and which you did not object to when you checked in last Monday. Please let me
know if I can be of the further assistance

Your regular maid,
Dotty

Dear Mr. Berman,

The assistant manager, Mr. Kensendder, informed me this morning that you called
him last evening and said you were unhappy with your maid service.
I have assigned a new girl to your room. I hope you will accept my apologies for
any past inconvenience. If you have any future complaints please contact my so I
can give it my personal attention.
Call ext.1108 between 8AM and 5PM. Thank you.

Elaine Carmen
Housekeeper

Dear Mrs. Carmen,

It's impossible to contact you by phone since I leave the hotel for business at
7.30AM and do not get back before 5.30 PM. That's the reason I called Mr.
Kesendder last night. You were already off duty. I only asked Mr. Kensedder if
he can do anything about those little bars of soap. The new maid you assigned me
have thought I was new check in today, since she left another 3 bars of hotel
soap in my medicine cabinet along with her regular delivery of 3 bars on the
bathroom shelf. In just 5 days in here I have accumulated 24 little bars of
soap. Why are you doing this to me?

S. Berman

Dear Mr. Berman,

Your maid, Kathy, has been instructed to stop delivering soap in your room and
remove the extra soaps. If I can be of further assistance, please call ext 1108
between 8AM and 5 OM. Thank you,

Elaine Carmen,
Houskeeper

Dear Mr. Kensedder,

My bath-size soap is missing. Every bar of soap was taken from my room including
my own bath-size Dial. I came in late last night and had to call the bellshop to
bring me 4 little Cashemere Bouquests.

S. Berman

Dear Mr. Berman,

I have informed our housekeeper, Elain Carmen, of your soap problem. I can not
understand why there was no soap in your room since our maids are instructed to
leave 3 bars of soap each time they service the room. The situation will be
rectified immediately. Please accept my apologies for the inconveniences.

Martin Kessender,
Assistant Manager

Dear Mrs. Carmen,

Who the hell left 54 little bars of Camay in my room? I came in last night and
found 54 little bars of soap. I do not want 54 little bars of Camay. I want my
one damn bar of bath-size Dial. Do you realize I have 54 bars of soap in here.
All I want is my bath-size Dial. Please give me back my bath-size Dial.

S. Berman

Dear Mr. Berman,

You complained of too much soap in your room so I have them moved. Then you
complained to Mr. Kensedder that all your soap was missing so I personally
returned them. The 24 Camays that have been taken and the 3 Camays you are
supposed to receive daily. I do not know anything about the 4 Cashmere
Bouquests. Obviously, your maid, Kathy did not know I had returned your soap so
she also brought 24 Camays plus the 3 daily Camays. I do not know where you got
the idea this hotel issues bath-size Dial. I was able to locate some bath-size
Ivory which I left in your room.

Elaine Carmen,
Housekeeper

Dear Mrs. Carmen,

Just a short note to bring you up-to-date on my latest soap inventory. As of
today I possess:
On the shelf under medicine cabinet - 18 Camay in 4 stacks of 4 and 1 stack of 2
On the Kleenex dispencer - 11 Camay in 2 stacks of 4 and 1 stack of 3
On the bedroom dresser - 1 stack of 3 Cashmere Bouquet
1 stack of 4 hotel-size Ivory and 8 Camay in 2 stacks of 4
Inside the medicine cabinet - 14 Camay in 3 stacks of 4 and 1 stack of 2
In the shower soap dish - 6 Camay, very moist
On the northeast corner of tub - 1 Cashmere Bouquet, slightly used
On the southeast corner of tub - 6 Camays in 2 stacks of 3

Please ask Kathy when she services my room to make sure the stacks are neatly
piled and dusted. Also please advise her that stacks of more that 4 have a
tendency to tip. May I suggest that my bedroom window still is not in use and
would make an excellent for future soap deliveries.
One more item, I have purchased another bar of bath-sized Dial which I am
keeping in the hotel vault in order to avoid further misunderstanding.

S. Berman

--- lvm#aha.ru
* Origin: Просьба отправлять на фильтрацию с сабджем 4hf. Спасибо (2:5020/293)






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